ZIRA

Lead Delivery Manager

AgileConfluenceJira

Iskustvo
Senior
Angažman
Puno radno vrijeme
Rok prijave
još 30 dana

O kompaniji

For over 26 years, ZIRA has been a leading vendor of innovative BSS solutions for customer, revenue and risk management covering the full order to cash process for retail and wholesale billing.
Working with 60+ telecommunication operators across 28 countries, ZIRA implements integrated and flexible modular solutions to protect legacy investments, reduce the risk and cost of implementation and meet customers’ unique needs.
Customer trust, a commitment to exceptionally short delivery time and an innovative approach to delivery of software solutions are what ZIRA is well known for.

Opis posla

You will play a key role in ensuring the on-time and on-cost delivery of multiple complex IT and telecom projects. You’ll oversee end-to-end project execution, from planning through delivery, ensuring alignment among all internal and external stakeholders to achieve the agreed business outcomes.
In this role, you will lead and mentor multiple project teams, coordinate cross-functional collaboration, and manage dependencies to ensure smooth delivery. You’ll also serve as the primary point of contact between ZIRA and our clients, ensuring client needs are met, issues are resolved, and opportunities for future growth are identified.
Your focus will be on both delivery excellence and relationship management, balancing hands-on project oversight with strategic planning, risk management, and continuous improvement.
This position requires strong leadership, clear communication, and deep knowledge of various project methodologies (Waterfall, Agile, Hybrid). The ideal candidate has extensive experience in managing large-scale IT development projects and driving results in dynamic, global environments.

Kvalifikacije

  • 8+ years of experience in managing IT project delivery, with at least 3+ years in a lead or senior management position
  • Proven experience as a Senior or Lead Delivery Manager in a multinational environment
  • Strong background in managing geographically dispersed project teams and stakeholders
  • Excellent communication and stakeholder management skills, with the ability to build trusted relationships
  • In-depth knowledge of project management methodologies (Waterfall, Agile, Hybrid) and the ability to adapt processes pragmatically
  • Hands-on experience with Jira, Confluence, and MS Project
  • Proven ability to manage multiple projects or project streams simultaneously
  • Strong facilitation, prioritization, and coaching skills
  • Experience overseeing budgets, schedules, and project quality
  • Understanding of telecom technologies and the Software Development Lifecycle (SDLC)
  • Strong analytical and decision-making capabilities, with the ability to foresee and mitigate risks
  • Ability to identify and resolve delivery impediments, negotiate effectively with external stakeholders, and encourage continuous improvement

Dodatne Informacije

Preferred qualifications

  • Project Management Professional (PMP) certification
  • Experience managing complex telecom and IT projects

Additional requirements

  • Proficiency in English (Arabic is an advantage)
  • Prior experience managing projects for international clients or within multinational organizations
  • Familiarity with the Saudi Arabian IT business environment is a plus
  • Willingness to work Sunday to Thursday, with possible relocation to KSA
  • Location: Sarajevo (BiH) and Riyadh (KSA)

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