Delivery Manager

Key Responsibilities

• Lead all client communications and act as the primary point of contact for program-level topics
• Drive program planning, coordination, and reporting to ensure timely and quality delivery
• Track and report on program-level KPIs, delivery metrics, budgets, and capacity utilization
• Identify and manage risks and issues at both team and program levels, escalating where necessary
• Coordinate project elaborations, SOWs, and support new project negotiation processes
• Align delivery teams and business stakeholders to program goals and ensure visibility of the overall roadmap
• Track and validate invoicing data and support operational efficiency
• Spot and capitalize on opportunities for business or program growth

Agile Delivery Facilitation

• Able to serve as a Scrum Master for one or more Agile teams, facilitating Scrum ceremonies and sprint planning
• Able to coach teams on Agile frameworks and guide them towards higher maturity levels
• Remove impediments that block the team’s progress and foster a culture of ownership and accountability
• Ensure backlog health, effort estimation, sprint progress, and time tracking are properly maintained
• Promote Agile values, iterative thinking, and continuous delivery across all levels of the organization
• Lead continuous improvement initiatives across the program and support Agile process adoption
• Collaborate closely with Product Owners, Tech Leads, and other delivery stakeholders

• 3+ years of experience leading IT projects and programs
• Proven experience in managing complex, multi-team Agile programs with international clients
• Strong knowledge of Agile methodologies (Scrum, Kanban, SAFe) and the software development life cycle
• Excellent stakeholder and client-facing communication skills
• Strong budgeting, reporting, and analytical skills
• Hands-on experience with JIRA, Azure DevOps or equivalent tools
• Fluency in English (written and spoken)
• Bachelor's or Master’s degree in Computer Science, Software Engineering, Information Technology, or a related field

Preferred Qualifications

• PMP, PMI-ACP, PSM, CSM, or similar relevant certifications
• Previous experience in a technical role (Software Developer, QA, or Technical Consultant)
• Experience with Agile coaching or process improvement initiatives

Why Join Us?

• Work with top-tier professionals in a globally distributed environment
• Opportunity to influence and drive delivery
• Competitive remuneration – we recognize and reward excellence
• Career advancement and personalized growth paths
• Access to mentorship, training, and professional development programs
• Collaborative, open, and learning-focused culture