Iskustvo
Senior
Angažman
Puno radno vrijeme
Rok prijave
još 29 dana

O kompaniji

Railsware is a product studio. Since 2007, we have shaped our craft in product management, engineering, design, and marketing. Now, we apply it to both solutions for clients and our own products.

Clients hire us to build and implement an entire product strategy, from the ground up. Among others, we have helped Calendly and BrightBytes turn from small startups into multi-million-dollar companies.

Railsware products are the next step in company evolution. We have applied the best product development practices to create our own solutions. Today, Mailtrap and Smart Checklist for Jira have over 600K users and generate over $1M of annual recurring revenue.

At Railsware Ideas Incubator, you can invent and develop new products within a creative ecosystem. A strong team of experts supports the product from idea to extensive growth.

People feel great here. On average, a Railswarian stays in the company for around 6 years. We support our team with outstanding benefits and a remote working culture.

Railswarians demand a lot of themselves first of all. We look for people with high potential who are ready to evolve in multiple directions. The right hires shape a team of A-players to learn from each other and evolve together.

Opis posla

Join Coupler.io as a QA Engineer to enhance testing processes and conduct ongoing QA tasks. You'll play a key role in the product's quality and development.
Our products now have more than 2M+ signups and are constantly growing. Join the team of professionals who strive to create meaningful products and provide the best experience for their customers.

Your responsibilities

  • Perform quality manual testing to ensure proper functionality
  • Understand and identify edge cases (both technical and product-related)
  • Provide L3 support by reviewing and resolving tickets escalated from the Customer Support team
  • Liaise with engineering and product teams to resolve issues and meet quality standards
  • Shape and maintain clear, actionable bug reports
  • Develop test documentation
  • Maintain internal and external knowledge bases (e.g. manuals, product usage guides)
  • Work closely with third-party APIs and their documentation
  • Establish and promote quality assurance best practices and benchmarks
  • Support the roll-out of new releases

Kvalifikacije

Your skills

  • Strong experience with manual testing
  • Advanced problem-solving and debugging skills, experience with log analysis (e.g. CloudWatch, Logs Explorer)
  • Good understanding of networks, HTTP stack, web, API, and client app architectures
  • Experience of working with VCS (e.g. Github, Gitlab etc)
  • Experience of working with API clients (e.g. Postman)
  • Experience in setting up and adjusting testing processes
  • Great communication skills: ability to communicate highly technical concepts to a non-technical audience; ability to communicate tech problems to engineering teams
  • Aspiration to execute work with a sense of importance and ownership
  • Fluent English (both written and spoken)

Dodatne Informacije

Would be a plus

  • Experience with Playwright (Typescript)
  • Experience with resolving customers’ issues

Oglas istekao? 

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