Iskustvo
Medior, Senior
Angažman
Puno radno vrijeme
Rok prijave
još 12 dana

O kompaniji

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Opis posla

Job Description

The Sales Engineer works directly with the broader Sales team to provide technical expertise and client-facing demos of the Forsta HX platform. A successful SE positions the technology as an enabler to solve challenges and deliver business impact.

Your Role:

  • Collaborate with Sales Reps to provide a unified team demo approach
  • Effectively and comfortably lead a demo/discussion via phone, web or in person
  • Competently learn and speak to software features for the organization
  • Listen thoroughly to client needs and provide best scenario for solving requests
  • Provide consultative advice utilizing existing or learned knowledge of Forsta software
  • Conduct interactive online product demonstrations exhibiting software capabilities and efficiencies
  • Customize online demos focusing on product strengths
  • Collaborate with Sales staff to provide high touch solutions to prospect needs
  • Successfully engage and build relationships with prospective and current clients
  • Communicate effectively via email/phone to fellow staff and prospective clients
  • Maintain team processes for tracking status of prospects
  • Identify development needs based on prospect feedback during interactions

Kvalifikacije

Qualifications

  • Must have German and English language skills including presentation and writing.
  • 3+ years working in software support, sales or similar field with direct client interaction
  • Desired programming experience/knowledge in Forsta Plus & Forsta Surveys
  • Excellent verbal and written communication skills
  • Outstanding presentation skills
  • Detail-oriented and organized
  • Experience with survey field management processes
  • Work effectively while balancing multiple tasks, independently or in groups
  • Travel 15-20% for in-person tradeshows, events and demonstrations
  • BA/BS Degree in related field or industry related experience

Dodatne Informacije

Additional Information

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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